Last updated:
Website: alivebyalgaari.com
Owned and Operated By : Algaari Arts (OPC) Pvt Ltd
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on alivebyalgaari.com (“we”, “us”, “our”). We are committed to protecting your privacy and complying with applicable Indian data protection and consumer protection laws.
By accessing or using our website or services, you consent to the practices described in this document.
1. Information We Collect #
We collect information that you voluntarily provide and information collected automatically when you interact with our website.
1.1 Personal Information You Provide
When you create an account, place an order, subscribe to newsletters, or contact us, we may collect:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Payment information (transaction details; note: actual card/payment data is processed by third-party payment processors and is not stored on our servers)
- Passwords and account credentials
- Any other information you voluntarily submit
1.2 Automatically Collected Information
We may collect some information automatically through cookies and tracking technologies, including:
- IP address
- Browser type and version
- Device and operating system
- Pages viewed, time spent, navigation paths
- Log data and analytics information
2. How We Use Your Information #
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate order status and updates
- To personalize your user experience
- To respond to queries and provide customer support
- To improve our products, services, and website performance
- To send promotional messages (only if you opt in)
- To comply with legal obligations and resolve disputes
3. How We Share Your Information #
We may share your information with:
- Service Providers: Third-party vendors supporting order fulfillment, payment processing, delivery, marketing, and analytics and console
- Law Enforcement or Legal Requirements: If required by law, regulation, or court order, however we must do our best in trying your privacy until we reasonably can
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies #
We use cookies and similar technologies to:
- Remember your preferences
- Maintain your session information
- Provide analytics and improve user experience
- Deliver relevant marketing
You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality of the website.
5. Data Security #
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Secure server environments
- Encryption of sensitive data
- Restricted access controls
However, no method of transmission over the internet or electronic storage is entirely secure. We do not guarantee absolute security.
6. Data Retention #
We retain personal information for as long as necessary to:
- Provide services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Once data is no longer needed, it is securely deleted or anonymized.
7. Your Rights #
Subject to applicable law, you have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us using the details in Section 10 below.
8. Children’s Privacy #
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it.
9. Third-Party Links #
Our website may include links to third-party sites and services. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
10. Grievance Officer / Contact Information #
In compliance with applicable Indian laws, we have appointed a Grievance Officer to address privacy concerns:
Email: customercare@alivebyalgaari.com
If you have questions, complaints, or requests regarding your personal information, please contact us at the above contact points.
11. Changes to this Policy #
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
END OF POLICY
